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Support

Support

Technical Support

SHARE provides friendly and responsive tech support for our customers as part of a monthly tech support fee. We are here to help you in any way that we can. Call our tech support team at 855.SHAREAR (855.742.7327) or email support at ohit.support@hit.arkansas.gov or complete the Tech Support Request Form to get in touch with us.

Workflow Support

Every engagement with SHARE includes a readiness assessment with a SHARE implementation specialist. We will map your existing workflow and help you decide the best way to integrate SHARE into how your practice or hospital currently does things before connecting you to SHARE.

Training

Our goal is to make sure you and your employees are comfortable with SHARE and will use it often. Your SHARE implementation specialist will provide your team with hands-on training before launch, and will be available to answer your questions as you use SHARE.