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Technical Requirements

All you need is an Internet connection

To use Secure Messaging, all you need is a computer with an Internet connection – no electronic health record system is required. For optimal performance, your clinic should have the following hardware and software:

  • Operating System: Windows XP, 7; Mac OS X
  • Internet Connection: Cable Internet, DSL or faster
  • Supported Browsers: Internet Explorer 8 or greater
  • Other Software:
    • Adobe Reader 7.0 or later (to view attached documents)
    • Current updated anti-virus software
  • Monitor Resolution: For best viewing results, set your monitor to a resolution of 1280 by 1024 or higher.