Important COVID-19 Information
SHARE remains fully operational during this pandemic and is providing uninterrupted data exchange for our customers and the healthcare community throughout Arkansas. We are working with our health information exchange participants, including the State of Arkansas, on important monitoring, surveillance and care coordination initiatives to assist with this situation.
- Our COVID-19 Lab Notifications service that brings alerts of test results to providers is available starting Monday April 20th, 2020 at no charge to qualified participants that are already receiving the 24 hour daily reports of ED and Inpatient Discharges.
- For SHARE Virtual Health Record users, we are working with our hospital partners on the details of the results they are sending to SHARE.
- We are working with our major reference lab providers to expand their data feeds to SHARE as well as working with Arkansas Department of Health Laboratory to receive results for the testing that they are providing.
Providers will receive an initial message that includes patients (identified by the attribution list provided to SHARE) that have had a positive COVID-19 test from the Arkansas Department of Health since the beginning of testing until the current date. The following reports will include the positive cases SHARE received from ADH within the last 24/48 hours.
For the safety of our employees, partners and customers, and to ensure that Arkansas’s care providers and first responders can do their important work as effectively as possible, we are promoting the best practices of social distancing. Our office remains fully functional online and via phone.
If you need assistance, please contact us at [email protected] or call our Help Desk at 1-855-742-7327.